This case study tries to look at the overall reach of the national flagship programmes that aim to ensure universal service delivery to all the citizens. With specific reference to a stigmatized Scheduled Caste (SC) community in Bihar called Musahar, which means rat-eater, this study assesses the reach of these services in the field of education, nutrition, health, water and sanitation. Based on a fieldwork conducted for fourteen days in two districts of Bihar namely Vaishali and Patna, the research reveals that the service delivery of these programmes is fraught with a range of problems such as supply shortages and delays, poor quality, and dysfunctional or unreliable institutions and staff. The study also informs that though the discrimination operates at different levels, it is poverty and landlessness among the Musahars that supersedes the problem of caste-based exclusion